Data are processed and sent directly or by proxy to your Log Analytics workspace

The Log Analytics Agent monitors each worker in your RDS or Citrix environment. The agent is focused on events, performance consumption, network activities and more regarding each user’s IT experiences. Workers in this context are Windows Remote Desktop Server, XenApp Servers and of course Windows Client VDI’s (XenDesktop).

The agents combine data from different sources and send them to your OMS Log Analytics workspace in Azure. There is no other infrastructure needed: No SQL server, no windows server. Nothing else! The data are saved and analyzed in Azure.

Tip: You can also analyze your "normal" Windows workstations with this agent.

Data collected from each Microsoft RDS and Citrix Worker – each minute

  • Application events (application crashes)
  • 24+ performance counters + instances (HDX bandwidths and latencies for each single session)
  • 22+ properties and performance data per session
  • 36+ properties and performance data for each process
  • 50+ dashboards and tiles (customable)
  • Choose your inspection and analytics timeframe (time machine)

The Agent

  • Runs on each Remote Desktop Server and Citrix XenApp / XenDesktop
  • Is a small windows application < 2Mbyte, CPU-Footprint < 1%
  • Prepares Big-data analysis of application and RDS / Citrix sessions and worker, capacity management
  • Can hash usernames (pseudo anonymization)
  • Has a web proxy support for uploading data to Log Analytics

Big-data and dashboards

  • Based on Azure Log Analytics
  • Scalable, durable, highly available and comes as a service
  • Import the prepared dashboards for RDS & Citrix
  • Add new dashboards or customize the prepared dashboards
  • Azure costs app. 0.40 $/month per user – data retention up to 2 years, doesn’t need System Center components


The Agent has been tested on different platforms and operating systems. Tests were successful on:

  • Windows Server 2008R2
  • Windows Server 2012R2
  • Windows Server 2016
  • Windows 7, 8.x, 10 (64 bit)
  • Citrix XenApp 6.5, 7.x
  • Citrix XenDesktop 7.x

Note: Not all values exist for each combination of operating system and platform. There are some differences. For example, today the logon duration is only logged for XenApp Servers.

Do you want to see more? Go to the screenshots!